Shipping & Returns

Shipping and Handling

Shipping U.S.A.
For the first item S&H is $9.95. This price includes a handling fee, and the cost of shipping materials.
If you purchase multiple items, the other items ship for an additional $2.00 per item.

Hawaii and Alaska orders ship through UPS Ground for a flat shipping rate of $34.95.

All packages are shipped discreetly.

Shipping Restrictions
All orders require aprox 24-48 hours processing time before shipping.
We are unable to ship to P.O. Boxes, APO/FPO addresses. Please provide a street location to receive your order.
We do not offer Saturday, Sunday or holiday delivery.
UPS does not require a signature upon delivery. UPS will leave your package at the safest location at your address unless otherwise specified.
If you have further instructions for UPS please indicate so at "customer notes" during your payment process.



Shipping Internationally
We do ship internationally ***. If you are ordering outside of the United States, please Contact Us first so we can provide a shipping estimate and to ensure that we ship to your country. Due to the high rate of fraud, we will only ship international orders to the verified Billing Address of the credit card being used to place the order. Further, we will not accept any orders from Indonesia, Romania, Russia, Turkmenistan, Philippines, nor any African nation.
Orders may be subject to import duties, taxes and custom processing fees in your country. If you are unsure if your parcel will be subject to such fees you should contact your local customs or postal authority. You are responsible for any taxes and duties that may be levied in the destination country.

A flat shipping rate of $54.95 use for international orders and the only shipping service we use is USPS Priority Mail International.

*** NOT ALL ITEMS ARE AVAILABLE FOR ORDERS OUTSIDE THE USA. Only ELEGANT MOMENTS items can be shipped internationally.



Returns

Due to the nature of this product, all sales are final.
Any garment that covers an intimate area is absolutely not returnable for your protection as well as other customer's protection. IT IS ALSO THE LAW.
Exchanges will only be accepted if item is defected or error in shipment.
Shipping cost for returns and exchanges is at purchaser's expense.

By law, Thongs, G-strings, Teddies, Bras, Bikinis, and other intimately worn apparel are not returnable.
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